oldturkey03: I watched the video, and then had the hubby watch it. He completed the steps from the video and reassembled everything last night. and guess what?!?! IT WORKED!!! No more ticking!!! It took, in total with watching the video (twice :)) about an hour. Now, let me be honest: my hubby is not a mechanic, and doesn't do anything with vehicles above an oil change, so he is not accustomed to doing this type of work. He watched the video, un-assembled the top of the steering column as the video described, and then watched the video again to see exactly what to do with the assembly. I am soooo excited that it worked! I drove 30 minutes this morning, and for the first time in over 2 years!!!!!!!!!!