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crwdns2934241:0crwdne2934241:0 Qaydan Quek

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Samsung S21 Fingerprint sensor fails after software update

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[image|3178040]

OneUI version: 5.1

Security Patch level: 1 November 2023

Updated on: 18 November 2023

So basically the fingerprint sensor on my S21 was working fine after a fresh battery replacement until I decided to update the software. Once the update was completed the fingerprint sensor was not working at all, even after deleting the old fingerprints and attempting to add a new fingerprint, it ***sometimes*** works and gets to 10-19% then fails. I used *''#0''*# to troubleshoot, DBIAS_CAPSENSE_CHECK and DBIAS_TUNES_DBIAS_VOLTAGE both failed at 0.

Has anyone ever faced this issue with the software before? From a quick search online it seems to happen rarely with software updates introducing bugs.

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Samsung Galaxy S21

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open