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crwdns2934241:0crwdne2934241:0 jayeff

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Hi @sujit72617

What colour is the Caps Lock button and how many times does it blink?

Usually it is not a continuous blink but a pattern of blinks that are repeated after a small pause between each set.

The blinks are an error code that tells you what's wrong.

Here's a [https://support.hp.com/us-en/document/ish_1997719-1528356-16|link] that will help you to find out what the problem may be.

Click on the ''Identify the Notebook Light or Beep code'' link on the page.

Here's the [http://h10032.www1.hp.com/ctg/Manual/c05922740.pdf|hardware maintenance manual] for the laptop that will help if you need to open the laptop and check/replace any components.

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