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crwdns2934241:0crwdne2934241:0 David Hindi

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Hello. I have a whirlpool model wrs571cidm01 side-by-side refrigerator. Several times, the ice maker stopped working and I found a broken wire at the bottom of the freezer door. After splicing the wire and adding extra slack, a few months later another wire would break. This last time, the black wire broke which caused the ice tray motor sensor switch to read open all the time. The motor kept running and twisted the ice tray into a potato chip shape. I don't know if I can fix this. If you are seeing broken wires, add some extra slack to the black and white wires even if they haven't failed yet to prevent a catastrophic failure of the ice maker.

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open