crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Alisha C

crwdns2947189:0crwdne2947189:0:

Black screen, no boot

crwdns2934249:0crwdne2934249:0:

Hi
Im having an issue with my Gigabyte Aorus 15g KC laptop, and i dont know what to do next.
It has happend the day after i installed chrome, and i can see there has been a windows update the day prior to.
All of a sudden, the screen is black. I have tried everything i can think of.
Was in the other room for 10 minites. Came back and the screen was black / off.
The screen on the laptop is black no matter what i do.
Im listing all the thing i have tried so far.
* Connected it to a external screen, and it worked with both hdmi and mini displayport.
* No boot screen anywhere. So unable to hard reset.
* Tried accesing repair mode. No luck. The external scrren only shows a picture when it has loaded the win 11 login screen.
* Tried booting from win boot usb drive.
* Updatet all graphics drivers
* Updated bios (via gigabyte control center)
* Rolled back windows update
* Tried to reset from windows. It wouldn't let me.
* Updated every driver
* Pulled the battey and the cmos battery.
-
After i pulled the battery, a can't even get a picture via hdmi or min displayport anymore.
What do i do next?
Thank you.

crwdns2866306:0crwdne2866306:0:

-PC Laptop
+Gigabyte

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 Dan

crwdns2947189:0crwdne2947189:0:

Black screen, no boot

crwdns2934249:0crwdne2934249:0:

Hi

Im having an issue with my Gigabyte Aorus 15g KC laptop, and i dont know what to do next.

It has happend the day after i installed  chrome, and i can see there has been a windows update the day prior to.

All of a sudden, the screen is black. I have tried everything i can think of.

Was in  the other room for 10 minites. Came back and the screen was black / off.

The screen on the laptop is black no matter what i do.

Im listing all the thing i have tried so far.

* Connected it to a external screen, and it worked with both hdmi and  mini displayport.
* No boot screen anywhere. So unable to hard reset.
* Tried accesing repair mode. No luck. The external scrren only shows a picture when it has loaded the win 11 login screen.
* Tried booting from win boot usb drive.
* Updatet all graphics drivers
* Updated bios (via gigabyte control center)
* Rolled back windows update
* Tried to reset from windows. It wouldn't let me.
* Updated every driver
* Pulled the battey and the cmos battery.

After i pulled the battery, a can't even get a picture via hdmi or min displayport anymore.

What do i do next?

Thank you.

crwdns2866306:0crwdne2866306:0:

PC Laptop

crwdns2915684:0crwdne2915684:0:

open