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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @amalone1tu
-You can easily replace the USB-C port on the right side as this is mounted on a separate, removable board.
+You can easily replace the USB-C port on the right side (is it damaged at all?) as this is mounted on a separate, removable board.
The USB-C port on the left side is harder to replace as it is soldered onto the motherboard.
Here's the [link|https://gzhls.at/blob/ldb/4/9/c/5/7e3e8da2768e42aa40d7f5a4eba86f1923e8.pdf|maintenance and service guide] for the laptop.
Go to p.29 to view the procedure to remove the USB board.
Search online for ''L91522-001'' to find board suppliers that suit you best.
I can't understand why the left side USB-C port only works when it is upside down. However I can understand that it may not be able to charge the battery when the laptop is on and the lid is open as perhaps the battery is failing and the charger can't do both things at once i.e. run the laptop and charge a failing battery at the same time. When the lid is shut the laptop requires less power as a lot of functions are shut down
Try replacing the battery and check if this resolves the left USB-C port problem. See p.23 of the service guide and search online for ''L75783-005'' to find battery suppliers that suit you best.

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @amalone1tu
You can easily replace the USB-C port on the right side as this is mounted on a separate, removable board.
The USB-C port on the left side is harder to replace as it is soldered onto the motherboard.
-Here's the [https://gzhls.at/blob/ldb/4/9/c/5/7e3e8da2768e42aa40d7f5a4eba86f1923e8.pdf|maintenance and service guide] for the laptop.
+Here's the [link|https://gzhls.at/blob/ldb/4/9/c/5/7e3e8da2768e42aa40d7f5a4eba86f1923e8.pdf|maintenance and service guide] for the laptop.
Go to p.29 to view the procedure to remove the USB board.
Search online for ''L91522-001'' to find board suppliers that suit you best.
-I can't understand why the left side USB-C port only works when it is upside down. However I can understand that it may not be able to charge the battery when the laptop is on and the lid is open as perhaps the battery is failing and the charger can't do both things at once i.e. run the laptop and charge a failing battery at the same time.
+I can't understand why the left side USB-C port only works when it is upside down. However I can understand that it may not be able to charge the battery when the laptop is on and the lid is open as perhaps the battery is failing and the charger can't do both things at once i.e. run the laptop and charge a failing battery at the same time. When the lid is shut the laptop requires less power as a lot of functions are shut down
Try replacing the battery and check if this resolves the left USB-C port problem. See p.23 of the service guide and search online for ''L75783-005'' to find battery suppliers that suit you best.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @amalone1tu

You can easily replace the USB-C port on the right side as this is mounted on a separate, removable board.

The USB-C port on the left side is harder to replace as it is soldered onto the motherboard.

Here's the [https://gzhls.at/blob/ldb/4/9/c/5/7e3e8da2768e42aa40d7f5a4eba86f1923e8.pdf|maintenance and service guide] for the laptop.

Go to p.29 to view the procedure to remove the USB board.

Search online for ''L91522-001'' to find board suppliers that suit you best.

I can't understand why the left side USB-C port only works when it is upside down. However I can understand that it may not be able to charge the battery when the laptop is on and the lid is open as perhaps the battery is failing and the charger can't do both things at once i.e. run the laptop and charge a failing battery at the same time.

Try replacing the battery and check if this resolves the left USB-C port problem. See p.23 of the service guide and search online for   ''L75783-005'' to find battery suppliers that suit you best.

crwdns2915684:0crwdne2915684:0:

open