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crwdns2934241:0crwdne2934241:0 April W

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Two whirlpool dryers with no heat

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I'm hoping someone  might be able to give me some ideas. I purchased the Whirlpool WED5010LW dryer two weeks ago from HD. They delivered and installed. I put in a load of clothes I had just washed. Went back an hour or so later surprised to find it still running and the clothes were wet and cold. There was no hot air coming out.  So I tested further and it just wasn't producing heat on any setting.   So I had them deliver a replacement and the same issue.  This dryer will not heat either. It comes on fine, but no heat.  I had an electrician out to check the outlet and he said it was fine. He tested with the dryer on and said it was fine, he had no idea.   I've tried everything. This is a brand-new unit.  Why would it not heat? It is electric, btw. Everyone is stumped other than 2 bad dryers?

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Whirlpool Dryer

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open