Hi @staceykneer
Here's the [document|30518|service manual] for the refrigerator.
Go to p.54 to view how to run the ''Self-diagnostic function during normal operation'' and check what error codes (if any) are displayed that pertain to the ice maker. See p.55→p.58 for error codes and what to check
On p.78 there is a ''When the ICE MAKER does not operate'' troubleshooting flowchart that may also help