crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @chuck1521
If the freezer is not defrosting it could be either a defrost heater problem, a defrost sensor problem, a control board issue or even a blocked drain tube leading from under the evaporator unit to the evaporator pan beneath the compartments.
Here's the [document|30518|service manual] for the model.
Go to p.54 ''Troubleshooting > Self-diagnostic function during normal operation'' and check what error codes (if any) are being shown.[br]
-If there are any go to p.55-p.58 to view the meaning of the codes.
+If there are any go to p.55-p.58 to view the meaning of the codes and what to check.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @chuck1521
+
+If the freezer is not defrosting it could be either a defrost heater problem, a defrost sensor problem, a control board issue or even a blocked drain tube leading from under the evaporator unit to the evaporator pan beneath the compartments.
Here's the [document|30518|service manual] for the model.
Go to p.54 ''Troubleshooting > Self-diagnostic function during normal operation'' and check what error codes (if any) are being shown.[br]
If there are any go to p.55-p.58 to view the meaning of the codes.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @chuck1521
Here's the [document|30518|service manual] for the model.
Go to p.54 ''Troubleshooting > Self-diagnostic function during normal operation'' and check what error codes (if any) are being shown.[br]
If there are any go to p.55-p.58 to view the meaning of the codes.
-
-For example it may be a 4 E Freezer compartment defrosting sensor problem or a 24 E Freezer Defrosting Error (defrost heater)

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @chuck1521

Here's the [document|30518|service manual] for the model.

Go to p.54 ''Troubleshooting > Self-diagnostic function during normal operation'' and check what error codes (if any) are being shown.[br]
If there are any go to p.55-p.58 to view the meaning of the codes.

For example it may be a 4 E Freezer compartment defrosting sensor problem or a 24 E Freezer Defrosting Error (defrost heater)

crwdns2915684:0crwdne2915684:0:

open