crwdns2934241:0crwdne2934241:0 jakellike

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Why is the T mobile logo stuck on the phone screen

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I can't do anything else with the phone because the T Mobile logo is stuck on the screen, I have tried all I can think of to correct this condition? The phone id is SM-G550T2, Does Samsung have a download or firmware fix for this?

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Samsung Galaxy On5

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open