crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jalle656
Try getting into BIOS on startup by pressing the F2 key shortly after turning the laptop on and check if the laptop display is working OK.
There won't be a display on an external monitor when in BIOS because you need Windows to be loaded for the external monitor to work (with either GPU)
You only have a short period of time between starting the laptop and it boots into Windows to press the key. If you miss, it will boot and you will have to shutdown and start again.
-I'm wondering if there's a problem withe Nvidia GPU .
+I'm wondering if there's a problem with the Nvidia GPU .
The laptop has two GPUs, the integrated Intel GPU and the discrete Nvidia GPU.
The Nvidia is not used until Windows boots and loads the drivers whereas the BIOS always uses the Intel GPU.
If you can't get into BIOS with a display then there's a motherboard problem

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jalle656
Try getting into BIOS on startup by pressing the F2 key shortly after turning the laptop on and check if the laptop display is working OK.
There won't be a display on an external monitor when in BIOS because you need Windows to be loaded for the external monitor to work (with either GPU)
-You only have a short period of time between starting the laptop and it boots into Windows to press the the key. If you miss it will boot and you will have to shutdown and start again.
+You only have a short period of time between starting the laptop and it boots into Windows to press the key. If you miss, it will boot and you will have to shutdown and start again.
I'm wondering if there's a problem withe Nvidia GPU .
The laptop has two GPUs, the integrated Intel GPU and the discrete Nvidia GPU.
The Nvidia is not used until Windows boots and loads the drivers whereas the BIOS always uses the Intel GPU.
If you can't get into BIOS with a display then there's a motherboard problem

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jalle656

Try getting into BIOS on startup by pressing the F2 key shortly after turning the laptop on and check if the laptop display is working OK.

There won't be a display on an external monitor when in BIOS because you need Windows to be loaded for the external monitor to work (with either GPU)

You only have a short period of time between starting the laptop and it boots into Windows to press the the key. If you miss it will boot and you will have to shutdown and start again.

I'm wondering if there's a problem withe Nvidia GPU .

The laptop has two GPUs, the integrated Intel GPU and the discrete Nvidia GPU.

The Nvidia is not used until Windows boots and loads the drivers whereas the BIOS always uses the Intel GPU.

If you can't get into BIOS with a display then there's a motherboard problem

crwdns2915684:0crwdne2915684:0:

open