The same, almost exactly, was what we went through. On our first call Sears was not at all helpful about us wanting it fixed. The original wait time was to be 3 weeks before we were to see a tech who would determine the problem, then need to order parts. We could not wait, so as I was looking for another solution I ran across word of this class action suit. We decided to have our fixed after all and join the action. Oddly, when I called Sears again and told them of our decision all the sudden a tech was now able to come out in just a few days and they would have the new compressor on board their truck. It cost us $750.00+/- total and the fridge works fine. I will be looking to recoup my costs via the class action. Steve Holm