This happened to me while my reader was sat in it's box, fully charged in my desk draw. So after being told multiple times they couldn't replace it and I had to buy a new one, I decided to do the petty thing and issue a small claims court notice as essentially the same price as a new machine.
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This happened to me while my reader was sat in it's box, fully charged in my desk draw. So after being told multiple times they couldn't replace it and I had to buy a new one, I decided to do the petty (but morally right) thing and issue a small claims court notice at essentially the same price as a new machine.
Surprise surprise, two weeks later they refunded me the money + the court fee (£85).
I would suggest everyone who has this same issue to do the same. They shouldn't develop things with planned obselesance, its the last thing the planet needs.
This happened to me while my reader was sat in it's box, fully charged in my desk draw. So after being told multiple times they couldn't replace it and I had to buy a new one, I decided to do the petty thing and issue a small claims court notice as essentially the same price as a new machine.
Surprise surprise, two weeks later they refunded me the money + the court fee (£85).
I would suggest everyone who has this same issue to do the same. They shouldn't develop things with planned obselesance, its the last thing the planet needs.