crwdns2934241:0crwdne2934241:0 Maura Jasangas Nicholas

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I updated and now its missing a connection won't go past

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i had updated the windows as required and now it just takes me to a trouble shooting selection and I have tried everything but it will not go past that something or a connection is missing. hate to loose all my documents and photos

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HP 22-b013w

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open