crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @shirleyrhody
Try ''gently'' pressing the SD card into the player and then release it and check if it springs back out far enough to grab it to pull it out.
If this works then you can insert a new micro SD card (up to 32GB).
The card only goes in one way so check the location of the gold contacts at the end of the original card (top or underside) as it comes out.
-Push it in until it clicks in.
+Push the new card in until it clicks in.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @shirleyrhody
Try ''gently'' pressing the SD card into the player and then release it and check if it springs back out far enough to grab it to pull it out.
If this works then you can insert a new micro SD card (up to 32GB).
-The card only goes in one way so check the location of the gold contacts of the original as it comes out.
+The card only goes in one way so check the location of the gold contacts at the end of the original card (top or underside) as it comes out.
Push it in until it clicks in.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @shirleyrhody

Try ''gently'' pressing the SD card into the player and then release it and check if it springs back out far enough to grab it to pull it out.

If this works then you can insert a new micro SD card (up to 32GB).

The card only goes in one way so check the location of the gold contacts of the original as it comes out.

Push it in until it clicks in.

crwdns2915684:0crwdne2915684:0:

open