Hello, [br]
You may find your solution here on internet connectivity on your laptops. [br]
[link|https://www.buytvinternetphone.com/blog/causes-limited-wifi-connectivity-laptop|https://www.buytvinternetphone.com/blog/causes-limited-wifi-connectivity-laptop|new_window=true][br]
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Moreover, once I got an issue on my internet connection so I called [link|https://www.buytvinternetphone.com/spectrum/phone-number|Spectrum Customer Service] and with in no time, they resolved my issue. So i would recommend you to check your internet connection to make sure if its working completely fine.