crwdns2934241:0crwdne2934241:0 timtom77

crwdns2934249:0crwdne2934249:0:

have you tried talking to customer service?

do you still have a warranty on it?

also i found a video that might not be your model, but still could help

https://www.youtube.com/watch?v=MjNbs1TPCTA

crwdns2915684:0crwdne2915684:0:

open