crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @shamilsoola,
Does the device indicate that it is charging when you connect it to a USB port on the PC?
If it does or even if it doesn't, try using a strong light and a magnifying glass to inspect the USB port enclosure on the device to make sure that it is clear and unobstructed so that a good electrical connection is possible. Also check that all the USB connection pins are there and are straight and parallel with each other and not bent or even missing.
=== Update (04/05/23) ===
@shamilsoola
-Not talking about the cable but the USB port on the device that the cable plugs into
+Not talking about the cable but the USB port on the device that the cable plugs into.
+
+Carefully check that it is OK, not blocked with lint or other debris and that nothing is broken
[image|2911143]

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @shamilsoola,
Does the device indicate that it is charging when you connect it to a USB port on the PC?
If it does or even if it doesn't, try using a strong light and a magnifying glass to inspect the USB port enclosure on the device to make sure that it is clear and unobstructed so that a good electrical connection is possible. Also check that all the USB connection pins are there and are straight and parallel with each other and not bent or even missing.
=== Update (04/05/23) ===
-
@shamilsoola
Not talking about the cable but the USB port on the device that the cable plugs into
+
+[image|2911143]

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @shamilsoola,
Does the device indicate that it is charging when you connect it to a USB port on the PC?
If it does or even if it doesn't, try using a strong light and a magnifying glass to inspect the USB port enclosure on the device to make sure that it is clear and unobstructed so that a good electrical connection is possible. Also check that all the USB connection pins are there and are straight and parallel with each other and not bent or even missing.
+
+=== Update (04/05/23) ===
+
+@shamilsoola
+
+Not talking about the cable but the USB port on the device that the cable plugs into

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @shamilsoola,

Does the device indicate that it is charging when you connect it to a USB port on the PC?

If it does or even if it doesn't, try using a strong light and a magnifying glass to inspect the USB port enclosure on the device to make sure that it is clear and unobstructed so that a good electrical connection is possible.  Also check that all the USB connection pins are there and are straight and parallel with each other and not bent or even missing.

crwdns2915684:0crwdne2915684:0:

open