@laurenwatson just to answer for clarification sake. I'd start looking for common obstruction in the water flow. This seems to be an issue with the Keurig Single Serve Coffeemaker Brewing System. After a while it appears as if scale build-up or other contaminants prevent the Keurig from brewing full 12oz. It takes longer to brew, the Keurig becomes louder and it dispense on the average 4oz or less. [guide|44713|This is a] "quick and dirty" guide