@tjchitty it's all a guess until you open it up and see what was damaged. Don't just replace parts willy-nilly, that gets expensive and is unnecessary. Use these guides [[Topic:Xbox One S All Digital Edition]] to open it up. Then you can take a look around and if you see something that is "odd" looking, post some pictures of it with your QUESTION. That way we can see what you see and hopefully help you further [guide|21499]