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crwdns2934241:0crwdne2934241:0 Brett Savoie

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WD Easy Store making clicking noise and not connecting

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I've already attempted to use First Aid on disk utility. Since that is not working, I plan to take the drive to a data recovery service in my area, but I'm not sure if the drive is corrupted due to a virus or due to physical damage from being dropped a few times.

I did notice some issues with the drive after a fall and downloading PNG files from a suspicious website (both around the same time). The drive was slow and sometimes made clicking noises. My question is, would a virus or a fall make it harder for a data recovery service to retrieve my data? Or would they both have similar effects? I'm only interested in recovering a few important files before disposing of the drive.

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WD My Passport Ultra 2TB

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open