My ACER aspire E15 E5-573G laptop will not boot into windows anymore. After an update in November 2022 the computer logged on fine after that particular update then I shut it down as usual. The next day I Booted it up just to the Acer spash screen with a spinning circle of dots then the screen goes black with the spinning dots stay on for a moment then go away to a black screen. I've tried everything sadly it requires a password to uninstall an update or do start up recovery that I'm sure is right yet it still says it's wrong, there's 7 years of data I'd like to not loose. Can anyone help me? Also I made a bootable disk on a USB I have with another computer and the start up repair didn't work. Thank you in advance.
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=== Update (07/11/24) ===
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I just reinstalled windows and used a device to copy the HDD to my new computer so nothing was lost and the laptop works again.
My ACER aspire E15 E5-573G laptop will not boot into windows anymore. After an update in November 2022 the computer logged on fine after that particular update then I shut it down as usual. The next day I Booted it up just to the Acer spash screen with a spinning circle of dots then the screen goes black with the spinning dots stay on for a moment then go away to a black screen. I've tried everything sadly it requires a password to uninstall an update or do start up recovery that I'm sure is right yet it still says it's wrong, there's 7 years of data I'd like to not loose. Can anyone help me? Also I made a bootable disk on a USB I have with another computer and the start up repair didn't work. Thank you in advance.