Hello Community.
My Surface pro 6 is not detecting the battery. If it's on and I unplug it it turns off. It doesn't turn on while disconnected. Also the battery icon disappeared and there is no battery driver no matter how many times I reset or reinstall windows or drivers.
If I turn the computer on while plugged then disconnect it while on Windows Logo (booting) it will stay on, I am able to use it normally but there still no battery icon nor drivers and after a while it shutdowns completely.
I am looking for the replacement battery on iFixit but I am not sure if the battery is really the issue or if may be something else like connector or motherboard problem.
If anyone else has had this situation or know of a solution I would appreciate any comment