crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @ozueun,

Try connecting an external monitor (TV?) to the laptop's HDMI port and check if it is turning on but just with no laptop display. Press Fn + F8 (both together) to toggle the display between the laptop only, external monitor only or both on together.

If there is a display on the external monitor there's a backlight problem with the laptop's display.

If you can't connect to a monitor then try shining a flashlight at an angle close to the laptop screen and check for any images.

They will be very faint if they are there so trying in a darkened room may help to see them.

crwdns2915684:0crwdne2915684:0:

open