crwdns2933423:0crwdne2933423:0
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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @sabinagmail
What is the problem with the WiFi?
-If it is turning on but not connecting to a network, then it may be an antenna problem, loose or disconnected perhaps. Try using the WiFi as close as possible to the network router e.g. <10cm, and check if the WiFi works OK.
+If it is turning on but not connecting to a network, then it may be an antenna problem, loose or disconnected perhaps. Try using the laptop as close as possible to the network router e.g. <10cm, and check if the WiFi works OK.
If it does, here's the ifixit [guide|103312] guide. At Step.24, the antennas can be seen being disconnected from the WiFi card.
If there are other problems with the WiFi and you've proven that it is a hardware problem and not a software problem (powerwash?), the WiFi module (Intel 7265D2G) is soldered onto the motherboard so it won't be easy to remove.
Searching online for a replacement WiFi card produced no results.
Unfortunately I was also unable to find any USB-C WiFi dongles that you could use to connect to the laptop so that you could have WiFi capability again.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @sabinagmail

What is the problem with the WiFi?

If it is turning on but not connecting to a network, then it may be an antenna problem, loose or disconnected perhaps. Try using the WiFi as close as possible to the network router e.g. <10cm, and check if the WiFi works OK.

If it does, here's the ifixit [guide|103312] guide. At Step.24, the  antennas can be seen being disconnected from the WiFi card.

If there are other problems with the WiFi and you've proven that it is a hardware problem and not a software problem (powerwash?), the WiFi module (Intel 7265D2G) is soldered onto the motherboard so it won't be easy to remove.

Searching online for a replacement WiFi card produced no results.

Unfortunately I was also unable to find any USB-C WiFi dongles that you could use to connect to the laptop so that you could have WiFi capability again.

crwdns2915684:0crwdne2915684:0:

open