Peter Abercrombie, First off, this is a site where users help each other solve and repair problems. It’s not a site or place where someone else fixes your stuff.
Did you buy the drone second hand, sounds like you did. If it was bought second hand from a private person, you’ll have to contact them and have them remove the drone (device) from their account.
This is done by them going into their account and under ***Profile>Device Management>Account and Device>Remove device from account*** In the account settings.