I have just acquired a Seagate Business NAS 2 bay. It didn't have the original power supply, so I bought one from Amazon. It seems to work normally, but I'm unable to turn the unit off via regular methods. I connected it to my network and downloaded the requisite software. The software found it, and I can access the maintenance page via IP address in my browser. It even found the hard drives I put in there.
The problem is I'm unable to factory reset it so I can make use of all functionality. I followed the instructions in the manual and it refuses to reset. Is there anything else I can do to make this work?