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crwdns2934243:0crwdne2934243:0 daviddawson747

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New battery will not charge Dell XPS 9550

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-Installed replacement battery (84wh) yesterday. Laptop works fine on the new battery. But it will not charge and I get message at startup when plugged in that it's not a Dell battery and not compatible to charge. Does anyone have suggestion of settings I can change so it recognizes the battery for charging? I was so excited at the ease of installation and that it initially worked fine. Thanks! David
+Installed replacement battery (84wh) yesterday. Laptop works fine on the new battery. But it will not charge and I get message at startup when plugged in that it's not a Dell battery and not compatible to charge. Does anyone have suggestion of settings I can change so it recognizes the battery for charging? I was so excited at the ease of installation and that it initially worked fine.
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+Based on reading the prior questions I have tried the following:
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+# Changed BIOS to "ac charging only" No change, same problem
+# Removed battery, held power button for 30 seconds, reinstalled battery. No change, same problem
+#
+# Thanks! David

crwdns2866306:0crwdne2866306:0:

Dell XPS 15 9550

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open

crwdns2934241:0crwdne2934241:0 daviddawson747

crwdns2947189:0crwdne2947189:0:

New battery will not charge Dell XPS 9550

crwdns2934249:0crwdne2934249:0:

Installed replacement battery (84wh) yesterday. Laptop works fine on the new battery. But it will not charge and I get message at startup when plugged in that it's not a Dell battery and not compatible to charge.   Does anyone have suggestion of settings I can change so it recognizes the battery for charging? I was so excited at the ease of installation and that it initially worked fine.  Thanks!  David

crwdns2866306:0crwdne2866306:0:

Dell XPS 15 9550

crwdns2915684:0crwdne2915684:0:

open