fingerprint reader not working after screen replacement
crwdns2934249:0crwdne2934249:0:
I replaced the screen using the official ifixit screen with the integrated fingerprint reader.
after replacing the screen, the fingerprint function was not working.
if I try to enroll a new fingerprint, I get a prompt saying the phone can't use the fingerprint sensor and to take it for repair. it also included a link to "http://g.co/pixel/fingerprintunlock" which just redirects to google's docs on using the fingerprint reader.
I tried this tool: https://pixelrepair.withgoogle.com/ and after rebooting, I no longer get the prompt and can get to the enroll fingerprint stage, but it still fails to read my fingerprint; i get 'couldn't process fingerprint' no matter what finger or direction i press.
any assistance or insight would be appreciated.
[image|2782750]
fingerprint reader not working after screen replacement
crwdns2934249:0crwdne2934249:0:
I replaced the screen using the official ifixit screen with the integrated fingerprint reader.
after replacing the screen, the fingerprint function was not working.
if I try to enroll a new fingerprint, I get a prompt saying the phone can't use the fingerprint sensor and to take it for repair. it also included a link to "http://g.co/pixel/fingerprintunlock" which just redirects to google's docs on using the fingerprint reader.
I tried this tool: https://pixelrepair.withgoogle.com/ and after rebooting, I no longer get the prompt and can get to the enroll fingerprint stage, but it still fails to read my fingerprint; i get 'couldn't process fingerprint' no matter what finger or direction i press.
any assistance or insight would be appreciated.
[image|2782750]