crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @kevinrafael
Does it do this when on the battery only? Does the laptop even stay on for long when on battery power only?
Check the status of the battery. Create a [link|https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value shown by the report. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is now as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.
-It may be that if the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc.
+It may be that if the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc. so all the power is directed to running the laptop.
Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged often. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect the lifespan of the battery and they can fail prematurely.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @kevinrafael
-Does it do this when on the battery only?
+Does it do this when on the battery only? Does the laptop even stay on for long when on battery power only?
Check the status of the battery. Create a [link|https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value shown by the report. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is now as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.
It may be that if the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc.
Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged often. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect the lifespan of the battery and they can fail prematurely.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @kevinrafael
Does it do this when on the battery only?
-Check the status of the battery. Create a [link|https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.
+Check the status of the battery. Create a [link|https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value shown by the report. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is now as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.
It may be that if the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc.
-Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged often. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect their lifespan and they can fail prematurely.
+Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged often. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect the lifespan of the battery and they can fail prematurely.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @kevinrafael
Does it do this when on the battery only?
Check the status of the battery. Create a [link|https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.
It may be that if the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc.
-Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect their lifespan and they can fail prematurely.
+Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged often. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect their lifespan and they can fail prematurely.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @kevinrafael
Does it do this when on the battery only?
-Check the status of the battery. Create a [https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.
+Check the status of the battery. Create a [link|https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.
-It may be that is the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc.
+It may be that if the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc.
Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect their lifespan and they can fail prematurely.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @kevinrafael

Does it do this when on the battery only?

Check the status of the battery. Create a [https://www.windowscentral.com/how-check-your-laptops-battery-health-windows-10|battery report] and compare the ''design capacity'' value against the ''full charge capacity'' value. For a good battery they should nearly be the same. You can also use it to work out how much a full charge really is as a percentage of the design capacity i.e. Full Charge capacity value x 100 ÷ Design capacity value.

It may be that is the full charge value is low then the charger can't do both i.e. charge the battery and run the laptop. Gaming using more resources i.e. therefore more power needed, than when just browsing etc.

Laptop batteries are meant to be used i.e. discharged (although not fully every time) and recharged. If never being used in this way i.e. the laptop always connected to a fixed power source, it can affect their lifespan and they can fail prematurely.

crwdns2915684:0crwdne2915684:0:

open