If you can start the laptop OK when using the charger, create a [https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and check the status of the battery.
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If you can start the laptop OK when using the charger, create a [link|https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and check the status of the battery.
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When you have the report, find and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value. For a good battery they should nearly be the same value or you can work out the status as a percentage i.e. Full charge capacity value x 100 ÷ Design capacity value to see what the state of charge really is.
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When you have the report, find and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value. For a good battery they should nearly be the same value or you can work out the status as a percentage i.e. Full charge capacity value x 100 ÷ Design capacity value to see what the state of the battery when "fully charged" really is.
If it is <40% you may have to consider getting a new battery.
If you can start the laptop OK when using the charger, create a https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and check the status of the battery.
+
If you can start the laptop OK when using the charger, create a [https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and check the status of the battery.
When you have the report, find and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value. For a good battery they should nearly be the same value or you can work out the status as a percentage i.e. Full charge capacity value x 100 ÷ Design capacity value to see what the state of charge really is.
If it is <40% you may have to consider getting a new battery.
Hi,
If you can start the laptop OK when using the charger, create a https://www.windowscentral.com/generate-battery-report-windows-10|battery report] and check the status of the battery.
When you have the report, find and compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value. For a good battery they should nearly be the same value or you can work out the status as a percentage i.e. Full charge capacity value x 100 ÷ Design capacity value to see what the state of charge really is.
If it is <40% you may have to consider getting a new battery.