* The ***Wi-Fi software switch*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card ***always works***. [br]
(Though the Bluetooth device is identified by a different model number)
* ***(ADDED)*** When the Wi-Fi software switch does work, ***websites may or may not load***, even when signal strength values seem acceptable.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* ***(ADDED)*** I already tried ***DISABLING*** ***"Allow the computer to turn off this device to save power"*** in the properties window of the wireless adapter in the ***Device Manager***. [br]
This did ***NOT*** make the issue go away, and also causes the laptop to get "stuck" when going to sleep or hibernation.
* ***(ADDED)*** The ***software switch will work, when it works***, ***will NOT work when it doesn't***, regardless of which power state I resume the device from: ***boot with fast startup***; ***cold boot via restart*** or via restart + interrupt next boot to power on using power button; resume ***from sleep***; resume ***from hibernation***.
* I already tried ***reseating the wireless card***, and also try ***another Wi-Fi card***, the ***software switch still will not budge if it is DISABLED***.
* I already tried ***reseating the I/O board / secondary board***.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seems present ***regardless of which driver I'm using***. [br]
(The built-in one from ***Microsoft***; ***Version .260 by Qualcomm*** from Windows Update; ***Version .263 by Qualcomm*** from the Asus website)
* Problem seems ***present even after updating the BIOS*** version from ***207*** to the most recent one, ***version 210***.
***Other hypotheses:***
* This ***may be an issue with the black " sheet covers" missing*** from the ***"I/O board / secondary board"*** that also connects to the wireless card? [br]
(There seems to be ***two [2] boards*** inside this laptop: ***the motherboard*** with the CPU and memory, AC power port, and I/O ports like the one USB 3, two USB 2, HDMI, and Ethernet; [br]
The ***"I/O or secondary board"*** that surrounds the SSD, and connects to the PCI wireless card, with I/O ports for VGA, USB, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues? [br]
Does this make sense?
* This ***may be an issue with the "I/O board" itself***, potentially needing replacement. [br]
We have reason to believe that it is ***NOT*** the contact point between the I/O board and motherboard, nor the motherboard itself that's causing the issue because all other I/O ports on the I/O board, also including Bluetooth connectivity are working well.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
=== Update (10/24/2022) ===
@jayeff hello
I do not know how to add images to comments.
When closer to the router, I get around -50 to -45.
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi software switch*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card ***always works***. [br]
(Though the Bluetooth device is identified by a different model number)
* ***(ADDED)*** When the Wi-Fi software switch does work, ***websites may or may not load***, even when signal strength values seem acceptable.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* ***(ADDED)*** I already tried ***DISABLING*** ***"Allow the computer to turn off this device to save power"*** in the properties window of the wireless adapter in the ***Device Manager***. [br]
This did ***NOT*** make the issue go away, and also causes the laptop to get "stuck" when going to sleep or hibernation.
-
* (ADDED) The ***software switch will work, when it works***, and ***will NOT work when it doesn't***, regardless of which power state I resume the device from: ***boot with fast startup***; ***cold boot via restart*** or via restart + interrupt next boot to power on using power button; ***resume from sleep***; ***resume from hibernation***.
+
* ***(ADDED)*** The ***software switch will work, when it works***, ***will NOT work when it doesn't***, regardless of which power state I resume the device from: ***boot with fast startup***; ***cold boot via restart*** or via restart + interrupt next boot to power on using power button; resume ***from sleep***; resume ***from hibernation***.
* I already tried ***reseating the wireless card***, and also try ***another Wi-Fi card***, the ***software switch still will not budge if it is DISABLED***.
* I already tried ***reseating the I/O board / secondary board***.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seems present ***regardless of which driver I'm using***. [br]
(The built-in one from ***Microsoft***; ***Version .260 by Qualcomm*** from Windows Update; ***Version .263 by Qualcomm*** from the Asus website)
* Problem seems ***present even after updating the BIOS*** version from ***207*** to the most recent one, ***version 210***.
***Other hypotheses:***
* This ***may be an issue with the black " sheet covers" missing*** from the ***"I/O board / secondary board"*** that also connects to the wireless card? [br]
(There seems to be ***two [2] boards*** inside this laptop: ***the motherboard*** with the CPU and memory, AC power port, and I/O ports like the one USB 3, two USB 2, HDMI, and Ethernet; [br]
The ***"I/O or secondary board"*** that surrounds the SSD, and connects to the PCI wireless card, with I/O ports for VGA, USB, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues? [br]
Does this make sense?
* This ***may be an issue with the "I/O board" itself***, potentially needing replacement. [br]
We have reason to believe that it is ***NOT*** the contact point between the I/O board and motherboard, nor the motherboard itself that's causing the issue because all other I/O ports on the I/O board, also including Bluetooth connectivity are working well.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
=== Update (10/24/2022) ===
@jayeff hello
I do not know how to add images to comments.
When closer to the router, I get around -50 to -45.
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi software switch*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card ***always works***. [br]
(Though the Bluetooth device is identified by a different model number)
* ***(ADDED)*** When the Wi-Fi software switch does work, ***websites may or may not load***, even when signal strength values seem acceptable.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
-
* I already tried ***reseating the wireless card***, and also try ***another Wi-Fi card***, the ***same problem*** occurs.
+
* ***(ADDED)*** I already tried ***DISABLING*** ***"Allow the computer to turn off this device to save power"*** in the properties window of the wireless adapter in the ***Device Manager***. [br]
+
This did ***NOT*** make the issue go away, and also causes the laptop to get "stuck" when going to sleep or hibernation.
+
* (ADDED) The ***software switch will work, when it works***, and ***will NOT work when it doesn't***, regardless of which power state I resume the device from: ***boot with fast startup***; ***cold boot via restart*** or via restart + interrupt next boot to power on using power button; ***resume from sleep***; ***resume from hibernation***.
+
* I already tried ***reseating the wireless card***, and also try ***another Wi-Fi card***, the ***software switch still will not budge if it is DISABLED***.
* I already tried ***reseating the I/O board / secondary board***.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seems present ***regardless of which driver I'm using***. [br]
-
(The built-in one from Microsoft; Version .260 by Qualcomm from Windows Update; Version .263 by Qualcomm from the Asus website)
+
(The built-in one from ***Microsoft***; ***Version .260 by Qualcomm*** from Windows Update; ***Version .263 by Qualcomm*** from the Asus website)
* Problem seems ***present even after updating the BIOS*** version from ***207*** to the most recent one, ***version 210***.
***Other hypotheses:***
* This ***may be an issue with the black " sheet covers" missing*** from the ***"I/O board / secondary board"*** that also connects to the wireless card? [br]
(There seems to be ***two [2] boards*** inside this laptop: ***the motherboard*** with the CPU and memory, AC power port, and I/O ports like the one USB 3, two USB 2, HDMI, and Ethernet; [br]
The ***"I/O or secondary board"*** that surrounds the SSD, and connects to the PCI wireless card, with I/O ports for VGA, USB, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues? [br]
Does this make sense?
* This ***may be an issue with the "I/O board" itself***, potentially needing replacement. [br]
We have reason to believe that it is ***NOT*** the contact point between the I/O board and motherboard, nor the motherboard itself that's causing the issue because all other I/O ports on the I/O board, also including Bluetooth connectivity are working well.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
=== Update (10/24/2022) ===
@jayeff hello
I do not know how to add images to comments.
When closer to the router, I get around -50 to -45.
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi software switch*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card ***always works***. [br]
(Though the Bluetooth device is identified by a different model number)
-
* ***(ADDED)*** When Wi-Fi software switch ******does work, ***websites may or may not load***, even when signal strength values seem acceptable.
+
* ***(ADDED)*** When the Wi-Fi software switch does work, ***websites may or may not load***, even when signal strength values seem acceptable.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* I already tried ***reseating the wireless card***, and also try ***another Wi-Fi card***, the ***same problem*** occurs.
* I already tried ***reseating the I/O board / secondary board***.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seems present ***regardless of which driver I'm using***. [br]
(The built-in one from Microsoft; Version .260 by Qualcomm from Windows Update; Version .263 by Qualcomm from the Asus website)
* Problem seems ***present even after updating the BIOS*** version from ***207*** to the most recent one, ***version 210***.
***Other hypotheses:***
* This ***may be an issue with the black " sheet covers" missing*** from the ***"I/O board / secondary board"*** that also connects to the wireless card? [br]
(There seems to be ***two [2] boards*** inside this laptop: ***the motherboard*** with the CPU and memory, AC power port, and I/O ports like the one USB 3, two USB 2, HDMI, and Ethernet; [br]
The ***"I/O or secondary board"*** that surrounds the SSD, and connects to the PCI wireless card, with I/O ports for VGA, USB, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues? [br]
Does this make sense?
* This ***may be an issue with the "I/O board" itself***, potentially needing replacement. [br]
We have reason to believe that it is ***NOT*** the contact point between the I/O board and motherboard, nor the motherboard itself that's causing the issue because all other I/O ports on the I/O board, also including Bluetooth connectivity are working well.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
=== Update (10/24/2022) ===
@jayeff hello
I do not know how to add images to comments.
When closer to the router, I get around -50 to -45.
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
-
* ***Bluetooth*** from the very same wireless card (though it seems to have a different model) ***always works***.
+
* The ***Wi-Fi software switch*** on Windows is ***DISABLED*** intermittently (grayed-out).
+
* ***Bluetooth*** from the very same wireless card ***always works***. [br]
+
(Though the Bluetooth device is identified by a different model number)
+
* ***(ADDED)*** When Wi-Fi software switch ******does work, ***websites may or may not load***, even when signal strength values seem acceptable.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
-
* I already tried ***another Wi-Fi card***, the ***same problem*** occurs.
+
* I already tried ***reseating the wireless card***, and also try ***another Wi-Fi card***, the ***same problem*** occurs.
+
* I already tried ***reseating the I/O board / secondary board***.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
-
* Problem seems present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
+
* Problem seems present ***regardless of which driver I'm using***. [br]
+
(The built-in one from Microsoft; Version .260 by Qualcomm from Windows Update; Version .263 by Qualcomm from the Asus website)
+
* Problem seems ***present even after updating the BIOS*** version from ***207*** to the most recent one, ***version 210***.
***Other hypotheses:***
-
* This ***may be an issue with the plastic "covers" missing*** from the "other board" that also connects to the wireless card? [br]
-
(There seems to be two [2] boards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet; [br]
-
While the "other board" is the one that surrounds the SSD, and connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and SD card reader)
-
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
-
* This ***may be an issue with the "other board" itself***, it may need replacement.
+
* This ***may be an issue with the black " sheet covers" missing*** from the ***"I/O board / secondary board"*** that also connects to the wireless card? [br]
+
(There seems to be ***two [2] boards*** inside this laptop: ***the motherboard*** with the CPU and memory, AC power port, and I/O ports like the one USB 3, two USB 2, HDMI, and Ethernet; [br]
+
The ***"I/O or secondary board"*** that surrounds the SSD, and connects to the PCI wireless card, with I/O ports for VGA, USB, 3.5 mm audio jack, and SD card reader)
+
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues? [br]
+
Does this make sense?
+
* This ***may be an issue with the "I/O board" itself***, potentially needing replacement. [br]
+
We have reason to believe that it is ***NOT*** the contact point between the I/O board and motherboard, nor the motherboard itself that's causing the issue because all other I/O ports on the I/O board, also including Bluetooth connectivity are working well.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
=== Update (10/24/2022) ===
@jayeff hello
I do not know how to add images to comments.
When closer to the router, I get around -50 to -45.
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card (though it seems to have a different model) ***always works***.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* I already tried ***another Wi-Fi card***, the ***same problem*** occurs.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seems present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
* This ***may be an issue with the plastic "covers" missing*** from the "other board" that also connects to the wireless card? [br]
(There seems to be two [2] boards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet; [br]
While the "other board" is the one that surrounds the SSD, and connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
-
* This ***may be an issue with the "other card" itself***, it may need replacement.
+
* This ***may be an issue with the "other board" itself***, it may need replacement.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
=== Update (10/24/2022) ===
@jayeff hello
I do not know how to add images to comments.
When closer to the router, I get around -50 to -45.
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card (though it seems to have a different model) ***always works***.
-
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* I already tried ***another Wi-Fi card***, the ***same problem*** occurs.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
-
* Problem seem present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
-
+
* Problem seems present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
* This ***may be an issue with the plastic "covers" missing*** from the "other board" that also connects to the wireless card? [br]
(There seems to be two [2] boards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet; [br]
While the "other board" is the one that surrounds the SSD, and connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This ***may be an issue with the "other card" itself***, it may need replacement.
-
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
=== Update (10/24/2022) ===
-
@jayeff hello
I do not know how to add images to comments.
When closer to the router, I get around -50 to -45.
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card (though it seems to have a different model) ***always works***.
+
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* I already tried ***another Wi-Fi card***, the ***same problem*** occurs.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seem present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
+
***Other hypotheses:***
* This ***may be an issue with the plastic "covers" missing*** from the "other board" that also connects to the wireless card? [br]
(There seems to be two [2] boards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet; [br]
While the "other board" is the one that surrounds the SSD, and connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This ***may be an issue with the "other card" itself***, it may need replacement.
+
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
[image|2765642]
+
+
=== Update (10/24/2022) ===
+
+
@jayeff hello
+
+
I do not know how to add images to comments.
+
+
When closer to the router, I get around -50 to -45.
+
+
Here is the screenshot when I'm at my usual spot (farther from the router):
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card (though it seems to have a different model) ***always works***.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* I already tried ***another Wi-Fi card***, the ***same problem*** occurs.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seem present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
* This ***may be an issue with the plastic "covers" missing*** from the "other board" that also connects to the wireless card? [br]
-
(There seems to be two [2] boards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
+
(There seems to be two [2] boards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet; [br]
+
While the "other board" is the one that surrounds the SSD, and connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and SD card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This ***may be an issue with the "other card" itself***, it may need replacement.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
-
* ***Bluetooth*** from the very same wireless card ***always works***.
+
* ***Bluetooth*** from the very same wireless card (though it seems to have a different model) ***always works***.
***Things already tried:***
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
* I already tried ***another Wi-Fi card***, the ***same problem*** occurs.
* USB wireless network adapters work.
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seem present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
-
* This ***may be an issue with the plastic "covers" missing*** from the "other card" that also connects to the wireless card? [br]
-
(There seems to be two [2] cards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
+
* This ***may be an issue with the plastic "covers" missing*** from the "other board" that also connects to the wireless card? [br]
+
(There seems to be two [2] boards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This ***may be an issue with the "other card" itself***, it may need replacement.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* ***Bluetooth*** from the very same wireless card ***always works***.
+
***Things already tried:***
+
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
-
* I already tried ***another Wi-Fi card***, the same problem occurs.
+
* I already tried ***another Wi-Fi card***, the ***same problem*** occurs.
* USB wireless network adapters work.
-
* Windows device manager "sees" the device, does ***NOT*** report any problems.
+
* Windows Device Manager "sees" the device, does ***NOT*** report any problems.
* Problem seem present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
* This ***may be an issue with the plastic "covers" missing*** from the "other card" that also connects to the wireless card? [br]
(There seems to be two [2] cards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This ***may be an issue with the "other card" itself***, it may need replacement.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[Screenshot of the "software switches" on Windows 8.1]''
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
-
* Bluetooth from the very same wireless card always works.
-
* I already tried a fresh install of another operating system (Windows 10), the same problem is present.
-
* I already tried another Wi-Fi card, the same problem occurs.
-
* USB wireless network adapters do work.
-
* Windows device manager "sees" the device, does NOT report any problems.
-
* Problem seem present regardless of which driver I'm using (Microsoft, and two versions from Qualcomm).
+
* ***Bluetooth*** from the very same wireless card ***always works***.
+
* I already ***tried a fresh install*** of another operating system (Windows 10), the ***same problem is present***.
+
* I already tried ***another Wi-Fi card***, the same problem occurs.
+
* USB wireless network adapters work.
+
* Windows device manager "sees" the device, does ***NOT*** report any problems.
+
* Problem seem present ***regardless of which driver I'm using*** (one from Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
-
* This may be an issue with the plastic "covers" missing from the "other card" that also connects to the wireless card? [br]
+
* This ***may be an issue with the plastic "covers" missing*** from the "other card" that also connects to the wireless card? [br]
(There seems to be two [2] cards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
-
* This may be an issue with the missing screws (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
-
* This may be an issue with the "other card" itself, it may need replacement.
+
* This ***may be an issue with the missing screws*** (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
+
* This ***may be an issue with the "other card" itself***, it may need replacement.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
-
''[The "software" switches]''
+
''[Screenshot of the "software switches" on Windows 8.1]''
Asus X202E Atheros WiFi Intermittent, Bluetooth Working
+
Asus X202E Atheros WiFi Intermittent, Bluetooth Working (AR9485WB-EG)
crwdns2934249:0crwdne2934249:0:
***Background:***
Bought this as a pre-owned device. Everything that should work, works, except for the Wi-Fi.
***Problem:***
* Wireless Card: ***Qualcomm Atheros AR9485WB-EG Wireless Network Adapter***
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* Bluetooth from the very same wireless card always works.
* I already tried a fresh install of another operating system (Windows 10), the same problem is present.
* I already tried another Wi-Fi card, the same problem occurs.
* USB wireless network adapters do work.
* Windows device manager "sees" the device, does NOT report any problems.
* Problem seem present regardless of which driver I'm using (Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
* This may be an issue with the plastic "covers" missing from the "other card" that also connects to the wireless card? [br]
(There seems to be two [2] cards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
* This may be an issue with the missing screws (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This may be an issue with the "other card" itself, it may need replacement.
***Image(s):***
''[Screenshot of the Device Manager]''
[image|2765640]
''[The "software" switches]''
[image|2765642]
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* Bluetooth from the very same wireless card always works.
-
* I already tried another operating system (Windows 10), the same problem is present.
+
* I already tried a fresh install of another operating system (Windows 10), the same problem is present.
* I already tried another Wi-Fi card, the same problem occurs.
-
+
* USB wireless network adapters do work.
+
* Windows device manager "sees" the device, does NOT report any problems.
+
* Problem seem present regardless of which driver I'm using (Microsoft, and two versions from Qualcomm).
***Other hypotheses:***
* This may be an issue with the plastic "covers" missing from the "other card" that also connects to the wireless card? [br]
(There seems to be two [2] cards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
* This may be an issue with the missing screws (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This may be an issue with the "other card" itself, it may need replacement.
Asus X202E Atheros WiFi Intermittent, Bluetooth Working
crwdns2934249:0crwdne2934249:0:
***Background:***
Bought this as a pre-owned device. Everything that should work, works, except for the Wi-Fi.
***Problem:***
* Wireless Card: ***Qualcomm Atheros AR9485WB-EG Wireless Network Adapter***
* The ***Wi-Fi soft button*** on Windows is ***DISABLED*** intermittently (grayed-out).
* Bluetooth from the very same wireless card always works.
* I already tried another operating system (Windows 10), the same problem is present.
* I already tried another Wi-Fi card, the same problem occurs.
***Other hypotheses:***
* This may be an issue with the plastic "covers" missing from the "other card" that also connects to the wireless card? [br]
(There seems to be two [2] cards inside this laptop: the motherboard with the CPU and memory and other I/O ports like USB 3, HDMI, and Ethernet while the "other card" is the one that connects to the wireless card, with I/O ports for VGA, 3.5 mm audio jack, and card reader)
* This may be an issue with the missing screws (not all screws were included on purchase) interfering with the Wi-Fi, or other similar electrical issues?
* This may be an issue with the "other card" itself, it may need replacement.