Hello!
Sorry for the different PC, the 24 wasn't listed in the devices list, but is a descendant of the 22 series.
Yesterday, my HP All-in-One randomly lost all power while I was playing a game on it. It is powered by an external brick, which I determined still works after testing it with a multimeter.
I tried turning it back on but it wouldn't respond. At most the power indicator above the socket in the computer would flash a few times, showing that there was some electricity flowing but not a lot and not for long, about 10 seconds after I plugged the power in. I've already tried looking for areas of short circuit and also reseated the ram.
Is there anything else I should do before contacting professional repair?
Hello!
Sorry for the different PC, the 24 wasn't listed in the devices list, but is a descendant of the 22 series.
Yesterday, my HP All-in-One randomly lost all power while I was playing a game on it. It is powered by an external brick, which I determined still works after testing it with a multimeter.
I tried turning it back on but it wouldn't respond. At most the power indicator above the socket in the computer would flash a few times, showing that there was some electricity flowing but not a lot and not for long, about 10 seconds after I plugged the power in. I've already tried looking for areas of short circuit and also reseated the ram.
Is there anything else I should do before contacting professional repair?