crwdns2934241:0crwdne2934241:0 DeltaG

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Printer restarts after I press preheat PLA

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I have an Ender 3 V2, not an Ender 3 Pro, and I was working fine, until one day, when I preheated PLA, the printer froze, showed a loading screen, then restarted. How do I fix it?

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Creality Ender 3 Pro

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open