This has been a brilliant component, hardwired into the computer, operating on 'Windows 10'. Suddenly, although the printer still prints perfectly, it will no longer scan. States: "An error occurred whilst acquiring the image”. Have tried HP Print and Scan Doctor but can't get answer. Any suggestions, please? Please note: I'm a novice so it would be appreciated if any answer could be explained in a simple manner! Many thanks.
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=== Update (09/29/2022) ===
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=== Update (09/30/2022) ===
ADDITIONAL -please help! Just returned home: Printer now won't work. Tried both methods, goes to 'HP SMART', message: WE DID NOT FIND ANY AVAILABLE PRINTERS. I'm in despair. What is happening? Is HP just trying to sell more printers?
This has been a brilliant component, hardwired into the computer, operating on 'Windows 10'. Suddenly, although the printer still prints perfectly, it will no longer scan. States: "An error occurred whilst acquiring the image”. Have tried HP Print and Scan Doctor but can't get answer. Any suggestions, please? Please note: I'm a novice so it would be appreciated if any answer could be explained in a simple manner! Many thanks.
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=== Update (09/25/2022) ===
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=== Update (09/29/2022) ===
ADDITIONAL -please help! Just returned home: Printer now won't work. Tried both methods, goes to 'HP SMART', message: WE DID NOT FIND ANY AVAILABLE PRINTERS. I'm in despair. What is happening? Is HP just trying to sell more printers?
This has been a brilliant component, hardwired into the computer, operating on 'Windows 10'. Suddenly, although the printer still prints perfectly, it will no longer scan. States: "An error occurred whilst acquiring the image”. Have tried HP Print and Scan Doctor but can't get answer. Any suggestions, please? Please note: I'm a novice so it would be appreciated if any answer could be explained in a simple manner! Many thanks.
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=== Update (09/25/2022) ===
+
+
ADDITIONAL -please help! Just returned home: Printer now won't work. Tried both methods, goes to 'HP SMART', message: WE DID NOT FIND ANY AVAILABLE PRINTERS. I'm in despair. What is happening? Is HP just trying to sell more printers?
This has been a brilliant component, hardwired into the computer, operating on 'Windows 10'. Suddenly, although the printer still prints perfectly, it will no longer scan. States: "An error occurred whilst acquiring the image”. Have tried HP Print and Scan Doctor but can't get answer. Any suggestions, please? Please note: I'm a novice so it would be appreciated if any answer could be explained in a simple manner! Many thanks.
This has been a brilliant component, hardwired into the computer, operating on 'Windows 10'. Suddenly, although the printer still prints perfectly, it will no longer scan. States: "An error occurred whilst acquiring the image”. Have tried HP Print and Scan Doctor but can't get answer. Any suggestions, please? Please note: I'm a novice so it would be appreciated if any answer could be explained in a simple manner! Many thanks.
This has been a brilliant component, hardwired into the computer, operating on 'Windows 10'. Suddenly, although the printer still prints perfectly, it will no longer scan. States: "An error occurred whilst acquiring the image”. Have tried HP Print and Scan Doctor but can't get answer. Any suggestions, please? Please note: I'm a novice so it would be appreciated if any answer could be explained in a simple manner! Many thanks.