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crwdns2934241:0crwdne2934241:0 Ronald Jurgs

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Fitbit sense in boot loop.

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My Fitbit sense was working fine during a typical day.  I had gotten a phone call on my iPhone and my Sense indicated it OK.  After the phone call was complete the Sense still indicated the answer/cancel menu.  I hit cancel and everything crashed after that.  Now when I try to reboot with the USB jack plugged in on charge I get a brief indication that there's a connection with my windows computer after the screen goes blank but then there's a disconnect and the boot screen comes back.  I tried letting the battery run down completely and then doing a recharge to maybe let the CPU reset but I didn't have any luck.  My guess is that this is strictly a software issue but I've had no luck getting the Sense to restart properly.  Opening up the watch and disconnecting the battery  was another idea that I had but that hasn't been attempted yet.  I have the tools to open up the Fitbit Ionic and have changed the batteries a couple of times in the past but I hear that doing that with the Sense is harder.  At this point I have nothing to loose because my Sense in bricked and I just bought a new Apple watch.  I like trying to fix electronics stuff and wouldn't be afraid to give it a try.

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Fitbit Sense

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open