I virtually had the same problem. Only had the Keurig Elite coffee pot for 2 months this year. The lights came on but after picking the size of the cup it shut off. However, for some reason, it did work with the universal K-cup. I still had those expensive pods so I tried the suggested remedies but they didn't work. Then I remembered using a paperclip with a different coffee pot once before. So I unbent a paperclip and stuck it in the needle that goes into the pod. That seemed to do the trick.