Y.I.N.E try a power cycle first "There are multiple ways to reset your device if you are experiencing issues. The first step is to power cycle your device. Press and hold the ***Power/Lock button,*** then select ***Power off***. Select ***Power off*** to confirm. To turn the device back on, press and hold the ***Power/Lock button*** until the screen lights up.[br]
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Note: If you are unable to power your device off or if it becomes unresponsive, press and hold the ***Power/Lock button*** for 10 seconds, until it reboots." If that does not work check through other solutions for a software issue [https://www.att.com/device-support/article/wireless/KM1282205/Samsung/GalaxyS6EdgeG925A|on here] If none of those work, you have to dig a lot deeper into the bowels of your phone ;-) Follow this flow sheet to narrow it down.
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Note: If you are unable to power your device off or if it becomes unresponsive, press and hold the ***Power/Lock button*** for 10 seconds, until it reboots." If that does not work check through other solutions for a software issue [link|https://www.att.com/device-support/article/wireless/KM1282205/Samsung/GalaxyS6EdgeG925A|on here] If none of those work, you have to dig a lot deeper into the bowels of your phone ;-) Follow this flow sheet to narrow it down. the images are best viewed when downloaded and using your own image viewer.
Y.I.N.E try a power cycle first "There are multiple ways to reset your device if you are experiencing issues. The first step is to power cycle your device. Press and hold the ***Power/Lock button,*** then select ***Power off***. Select ***Power off*** to confirm. To turn the device back on, press and hold the ***Power/Lock button*** until the screen lights up.[br]
Note: If you are unable to power your device off or if it becomes unresponsive, press and hold the ***Power/Lock button*** for 10 seconds, until it reboots." If that does not work check through other solutions for a software issue [https://www.att.com/device-support/article/wireless/KM1282205/Samsung/GalaxyS6EdgeG925A|on here] If none of those work, you have to dig a lot deeper into the bowels of your phone ;-) Follow this flow sheet to narrow it down.
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