crwdns2934241:0crwdne2934241:0 William

crwdns2934249:0crwdne2934249:0:

If your device is frozen and unresponsive, press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it.

Hope this helps

crwdns2915684:0crwdne2915684:0:

open