Ok guys I tried factory resetting, turning the spindle clockwise 5 times, pulling the tape up so it sticks out from the cartridge, and maybe a few other things I forgot. None of that worked, but every time I pressed the little white button on the right I could hear the motor.
Fortunately I have another one of the same model that fell down the stairs. I'd been meaning to take it apart to troubleshoot so I figured what the heck.
No kidding, I disassembled the thing and learned that there are 8 gears that make this baby go. If one of the gears moves too far up its shaft, it doesn't lock with the other gears and the tape won't move. No less than FIVE of these gears have no stopper to prevent them from slipping up on their shafts. (Yes, 63% of these shafts... How did this pass a design review?!)
[image|2708223]
So rather than try disassembling the one that still turned on, I tried tapping it a couple times on the back (where the panels are that open up to the batteries and cartridge). This didn't work at first, but I was pretty dang sure this was the problem. So i took my cartridge out and gave the entire label maker several nice firm taps by banging it on my knee.
Wouldn't ya know that freaking worked, 🤣. I guess sometimes our problems can still be simple mechanics.
So... If you've tried everything else and are at your wits' end, try rapping the label maker against the table ''face down'' a couple of times. You probably want to put a towel or something down so you don't crack your screen.
*Note- you want to tap it with the face down because the shafts face downward, towards the place where you load the cartridge. This blows my mind even further, because we use this device with the screen facing us, so those gears are in constant danger of slipping up/down on their shafts.
LOL this whole post makes me feel uncomfortable for several reasons. 🤣🤣🤣
[image|2708236]
Cheers!
Ok guys I tried factory resetting, turning the spindle clockwise 5 times, pulling the tape up so it sticks out from the cartridge, and maybe a few other things I forgot. None of that worked, but every time I pressed the little white button on the right I could hear the motor.
Fortunately I have another one of the same model that fell down the stairs. I'd been meaning to take it apart to troubleshoot so I figured what the heck.
No kidding, I disassembled the thing and learned that there are 8 gears that make this baby go. If one of the gears moves too far up its shaft, it doesn't lock with the other gears and the tape won't move. No less than FIVE of these gears have no stopper to prevent them from slipping up on their shafts. (Yes, 63% of these shafts... How did this pass a design review?!)
[image|2708223]
So rather than try disassembling the one that still turned on, I tried tapping it a couple times on the back (where the panels are that open up to the batteries and cartridge). This didn't work at first, but I was pretty dang sure this was the problem. So i took my cartridge out and gave the entire label maker several nice firm taps by banging it on my knee.
Wouldn't ya know that freaking worked, 🤣. I guess sometimes our problems can still be simple mechanics.
So... If you've tried everything else and are at your wits' end, try rapping the label maker against the table ''face down'' a couple of times. You probably want to put a towel or something down so you don't crack your screen.
*Note- you want to tap it with the face down because the shafts face downward, towards the place where you load the cartridge. This blows my mind even further, because we use this device with the screen facing us, so those gears are in constant danger of slipping up/down on their shafts.
LOL this whole post makes me feel uncomfortable for several reasons. 🤣🤣🤣
[image|2708236]
Cheers!
Ok guys I tried factory resetting, turning the spindle clockwise 5 times, pulling the tape up so it sticks out from the cartridge, and maybe a few other things I forgot. None of that worked, but every time I pressed the little white button on the right I could hear the motor.
Fortunately I have another one of the same model that fell down the stairs. I'd been meaning to take it apart to troubleshoot so I figured what the heck.
No kidding, I disassembled the thing and learned that there are 8 gears that make this baby go. If one of the gears moves too far up its shaft, it doesn't lock with the other gears and the tape won't move. No less than FIVE of these gears have no stopper to prevent them from slipping up on their shafts. (Yes, 63% of these shafts... How did this pass a design review?!)
[image|2708223]
So rather than try disassembling the one that still turned on, I tried tapping it a couple times on the back (where the panels are that open up to the batteries and cartridge). This didn't work at first, but I was pretty dang sure this was the problem. So i took my cartridge out and gave the entire label maker several nice firm taps by banging it on my knee.
Wouldn't ya know that freaking worked, 🤣. I guess sometimes our problems can still be simple mechanics.
So... If you've tried everything else and are at your wits' end, try rapping the label maker against the table ''face down'' a couple of times. You probably want to put a towel or something down so you don't crack your screen.
*Note- you want to tap it with the face down because the shafts face downward, towards the place where you load the cartridge. This blows my mind even further, because we use this device with the screen facing us, so those gears are in constant danger of slipping up/down on their shafts.
LOL this whole post makes me feel uncomfortable for several reasons. 🤣🤣🤣
Ok guys I tried factory resetting, turning the spindle clockwise 5 times, pulling the tape up so it sticks out from the cartridge, and maybe a few other things I forgot. None of that worked, but every time I pressed the little white button on the right I could hear the motor.
Fortunately I have another one of the same model that fell down the stairs. I'd been meaning to take it apart to troubleshoot so I figured what the heck.
No kidding, I disassembled the thing and learned that there are 8 gears that make this baby go. If one of the gears moves too far up its shaft, it doesn't lock with the other gears and the tape won't move. No less than FIVE of these gears have no stopper to prevent them from slipping up on their shafts. (Yes, 63% of these shafts... How did this pass a design review?!)
[image|2708223]
So rather than try disassembling the one that still turned on, I tried tapping it a couple times on the back (where the panels are that open up to the batteries and cartridge). This didn't work at first, but I was pretty dang sure this was the problem. So i took my cartridge out and gave the entire label maker several nice firm taps by banging it on my knee.
Wouldn't ya know that freaking worked, 🤣. I guess sometimes our problems can still be simple mechanics.
-
So... If you've tried everything else and are at your wits' end, try rapping the label maker against the table face down a couple of times. You probably want to put a towel or something down so you don't crack your screen.
+
So... If you've tried everything else and are at your wits' end, try rapping the label maker against the table ''face down'' a couple of times. You probably want to put a towel or something down so you don't crack your screen.
+
+
*Note- you want to tap it with the face down because the shafts face downward, towards the place where you load the cartridge. This blows my mind even further, because we use this device with the screen facing us, so those gears are in constant danger of slipping up/down on their shafts.
+
+
LOL this whole post makes me feel uncomfortable for several reasons. 🤣🤣🤣
Ok guys I tried factory resetting, turning the spindle clockwise 5 times, pulling the tape up so it sticks out from the cartridge, and maybe a few other things I forgot. None of that worked, but every time I pressed the little white button on the right I could hear the motor.
Fortunately I have another one of the same model that fell down the stairs. I'd been meaning to take it apart to troubleshoot so I figured what the heck.
No kidding, I disassembled the thing and learned that there are 8 gears that make this baby go. If one of the gears moves too far up its shaft, it doesn't lock with the other gears and the tape won't move. No less than FIVE of these gears have no stopper to prevent them from slipping up on their shafts. (Yes, 63% of these shafts... How did this pass a design review?!)
[image|2708223]
So rather than try disassembling the one that still turned on, I tried tapping it a couple times on the back (where the panels are that open up to the batteries and cartridge). This didn't work at first, but I was pretty dang sure this was the problem. So i took my cartridge out and gave the entire label maker several nice firm taps by banging it on my knee.
Wouldn't ya know that freaking worked, 🤣. I guess sometimes our problems can still be simple mechanics.
So... If you've tried everything else and are at your wits' end, try rapping the label maker against the table face down a couple of times. You probably want to put a towel or something down so you don't crack your screen.
Cheers!