crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @malicerainbow
-Nothing shows when searching for the part number on the keyboard (812-00994-00A) so try putting the "product number" [https://partsurfer.hp.com/partsurfer?searchtext=%20Envy%2023|here]
+Nothing shows when searching for the part number on the keyboard (812-00994-00A) so try putting the desktop's "product number" [link|https://partsurfer.hp.com/partsurfer?searchtext=%20Envy%2023|here]. The product number should be on the information label (where the model number is also) on the back of the desktop.
-The product number should be on the information label on the back of the desktop.
+If you find your product number/model, click on the product number and scroll down to keyboards. No doubt it will say unavailable but check what the HP part number is for the keyboard and if different to what is shown above, search online using that number ''only'' or ''HP (insert number)'' to hopefully find one.
+
+This is only because the part number shown above may not be a HP part number but the part number from the keyboard manufacturer which may not be so readily used by suppliers.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @malicerainbow

Nothing shows when searching for the part number on the keyboard (812-00994-00A) so try putting the "product number" [https://partsurfer.hp.com/partsurfer?searchtext=%20Envy%2023|here]

The product number should be on the information label on the back of the desktop.

crwdns2915684:0crwdne2915684:0:

open