crwdns2934241:0crwdne2934241:0 David

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paper jam lights always coming on but no paper jam

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when i put it on it goes through the mormal cycle of getting ready, however when i send a print to it  instead of printing after sometime it indicates paper jam but  on checking there is no paper jam  at all

crwdns2866306:0crwdne2866306:0:

HP Color LaserJet CP1215

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open