Check that the charger is working OK e.g. try another compatible charger or plug the charging cable into a working computer's USB port and see if the phone begins to charge.
Check that the charger cable is OK
Use a magnifying glass to visually inspect the USB-C port for any damage.
-
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone and ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if you can feel any movement at all in the charge port.
+
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone in one hand and use the other hand to ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if you can feel any movement at all in the charge port.
If all the above appear to be OK then the phone will have to be opened and further tested
Here's the ifixit [[Topic:Google Pixel 4 XL]] guide that may help.
Check that the charger is working OK e.g. try another compatible charger or plug the charging cable into a working computer's USB port
+
Check that the charger is working OK e.g. try another compatible charger or plug the charging cable into a working computer's USB port and see if the phone begins to charge.
Check that the charger cable is OK
Use a magnifying glass to visually inspect the USB-C port for any damage.
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone and ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if you can feel any movement at all in the charge port.
If all the above appear to be OK then the phone will have to be opened and further tested
Here's the ifixit [[Topic:Google Pixel 4 XL]] guide that may help.
Check that the charger is working OK e.g. try another compatible charger or plug the charging cable into a working computer's USB port
Check that the charger cable is OK
Use a magnifying glass to visually inspect the USB-C port for any damage.
-
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone and ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if you can feel any movement art all in the plug.
+
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone and ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if you can feel any movement at all in the charge port.
If all the above appear to be OK then the phone will have to be opened and further tested
Here's the ifixit [[Topic:Google Pixel 4 XL]] guide that may help.
Check that the charger is working OK e.g. try another compatible charger or plug the charging cable into a working computer's USB port
Check that the charger cable is OK
Use a magnifying glass to visually inspect the USB-C port for any damage.
-
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone and ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if the any any movement art all in the plug.
+
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone and ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if you can feel any movement art all in the plug.
If all the above appear to be OK then the phone will have to be opened and further tested
Here's the ifixit [[Topic:Google Pixel 4 XL]] guide that may help.
Hi,
Some things to check first:
Check that the charger is working OK e.g. try another compatible charger or plug the charging cable into a working computer's USB port
Check that the charger cable is OK
Use a magnifying glass to visually inspect the USB-C port for any damage.
Check if the USB-C port is loose by inserting the charger cable only into the phone, (do not connect the other end of the cable to anything) and then firmly grab hold of the phone and ''gently, stress gently'' grab the cable plug that is inserted into the charge port and try to move it up and down and side to side to see if the any any movement art all in the plug.
If all the above appear to be OK then the phone will have to be opened and further tested
Here's the ifixit [[Topic:Google Pixel 4 XL]] guide that may help.