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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @anchefixes
-As it is unknown what you have tried so far, have you ensured that there are two 12V DC power feeds connected to the unit?
+As it is unknown what you have tried so far, have you ensured that there are two 12V DC power feeds appropriately connected to the unit?
Did you try resetting the unit by pressing the reset button?
Here's the [link|https://elektrotanya.com/kenwood_ddx4031btm_ddx3021_ddx3049_ddx3051_ddx319_ddx4021_ddx4049_ddx4051_ddx419_sm.pdf/download.html|service manual] that may help.
It has the schematics so perhaps the best place to start is by checking that all the power rails in the unit are OK when it is turned on.
Also a close visual inspection of the main board and sub board may also give a clue especially if any components seem obviously damaged.
Hopefully a start.

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @anchefixes
-Don't know the answer but here's the [link|https://elektrotanya.com/kenwood_ddx4031btm_ddx3021_ddx3049_ddx3051_ddx319_ddx4021_ddx4049_ddx4051_ddx419_sm.pdf/download.html|service manual] that may help.
+As it is unknown what you have tried so far, have you ensured that there are two 12V DC power feeds connected to the unit?
+
+Did you try resetting the unit by pressing the reset button?
+
+Here's the [link|https://elektrotanya.com/kenwood_ddx4031btm_ddx3021_ddx3049_ddx3051_ddx319_ddx4021_ddx4049_ddx4051_ddx419_sm.pdf/download.html|service manual] that may help.
It has the schematics so perhaps the best place to start is by checking that all the power rails in the unit are OK when it is turned on.
Also a close visual inspection of the main board and sub board may also give a clue especially if any components seem obviously damaged.
Hopefully a start.

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @anchefixes
-Don't know the answer but here's the [https://elektrotanya.com/kenwood_ddx4031btm_ddx3021_ddx3049_ddx3051_ddx319_ddx4021_ddx4049_ddx4051_ddx419_sm.pdf/download.html|service manual] that may help.
+Don't know the answer but here's the [link|https://elektrotanya.com/kenwood_ddx4031btm_ddx3021_ddx3049_ddx3051_ddx319_ddx4021_ddx4049_ddx4051_ddx419_sm.pdf/download.html|service manual] that may help.
It has the schematics so perhaps the best place to start is by checking that all the power rails in the unit are OK when it is turned on.
Also a close visual inspection of the main board and sub board may also give a clue especially if any components seem obviously damaged.
-
-There is no troubleshooting section in the manual so unfortunately the reason the the error symbol is not explained.
Hopefully a start.

crwdns2915684:0crwdne2915684:0:

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crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @anchefixes

Don't know the answer but here's the [https://elektrotanya.com/kenwood_ddx4031btm_ddx3021_ddx3049_ddx3051_ddx319_ddx4021_ddx4049_ddx4051_ddx419_sm.pdf/download.html|service manual] that may help.

It has the schematics so perhaps the best place to start is by checking that all the power rails in the unit are OK when it is turned on.

Also a close visual inspection of the main board and sub board may also give a clue especially if any components seem obviously damaged.

There is no troubleshooting section in the manual so unfortunately the reason the the error symbol is not explained.

Hopefully a start.

crwdns2915684:0crwdne2915684:0:

open