crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

-Hi,
+Hi @aspirev5user
What is the full model number of the laptop?
-Try starting the laptop in [https://www.digitalcitizen.life/5-ways-boot-safe-mode-windows-8-windows-81/|safe mode] (''scroll down to method #2 -Interrupt the normal boot process....'') and check if there is a display.
+Try starting the laptop in [link|https://www.digitalcitizen.life/5-ways-boot-safe-mode-windows-8-windows-81/|safe mode] (''scroll down to method #2 -Interrupt the normal boot process....'') and check if there is a display.
If there is then there may be a video driver problem.
If you can't get into safe mode for whatever reason, try a power refresh in case it is a corrupted BIOS that is preventing a normal start.
-Disconnect the charger if connected and then [https://www.youtube.com/watch?v=3MKnnw0qTV0|remove the battery] from the laptop. (seen in 1st minute of video).
+Disconnect the charger if connected and then [link|https://www.youtube.com/watch?v=3MKnnw0qTV0|remove the battery] from the laptop. (seen in 1st minute of video).
Press and hold the laptop's power On button for a ''full 30 seconds'' and then release.
Reinsert the battery and connect the charger and try turning the laptop on and check.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi,

What is the full model number of the laptop?

Try starting the laptop in [https://www.digitalcitizen.life/5-ways-boot-safe-mode-windows-8-windows-81/|safe mode] (''scroll down to method #2 -Interrupt the normal boot process....'') and check if there is a display.

If there is then there may be a video driver problem.

If you can't get into safe mode for whatever reason, try a power refresh in case it is a corrupted BIOS that is preventing a normal start.

Disconnect the charger if connected and then [https://www.youtube.com/watch?v=3MKnnw0qTV0|remove the battery] from the laptop. (seen in 1st minute of video).

Press and hold the laptop's power On button for a ''full 30 seconds'' and then release.

Reinsert the battery and connect the charger and try turning the laptop on and check.

crwdns2915684:0crwdne2915684:0:

open