It sounds like either a piece of headphone jack is stuck in the port, or the port itself is damaged. iFixit does not have a guide yet, but I will link a video guide [link|https://www.youtube.com/watch?v=kXRzj-87br0|here|new_window=true] that shows you how to get to the board that has those ports. The specific part that shows you how to get to it is at around the three minute mark.
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It sounds like either a piece of headphone jack is stuck in the port, or the port itself is damaged. iFixit does not have a guide yet, but I will link a video guide [link|https://www.youtube.com/watch?v=kXRzj-87br0|here] that shows you how to get to the board that has those ports. The specific part that shows you how to get to it is at around the three minute mark.
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In addition, their are also tools that can help to dislodge pieces of headphone jack from the port. I'll link it [link|https://www.amazon.com/GripStick-Headphone-Plug-Extraction-Tool/dp/B01M19LY2F|here|new_window=true], but note that it requires a lot of patience to remove debris using this method.
It sounds like either a piece of headphone jack is stuck in the port, or the port itself is damaged. iFixit does not have a guide yet, but I will link a video guide [link|https://www.youtube.com/watch?v=kXRzj-87br0|here|new_window=true] that shows you how to get to the board that has those ports. The specific part that shows you how to get to it is at around the three minute mark.