crwdns2934241:0crwdne2934241:0 Paula Rudd

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Repairers say dark shadow is caused by faulty screen

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Have dark vertical shadow on my tv screen. Sent to repairers thinking it was back light problem but they say it is the screen and this will need replacing. Does this sound correct?

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Samsung UN55KS8500F 55-inch 4K SUHD TV

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open