I have a custom built PC that I built myself. I recently bought an extra 500GB of storage because I was running out on my other drive. When I connected it however it does not show up as a usable storage device. When I go deeper into the settings I can see that it is connected but I am not able to use/see it on the windows file explorer. I have tried several methods to fix it including getting a new cable however it still does not work. If anyone could help I would be grateful as I am tired of deleting everything that I don't constantly use just to free up space.