I'm surprised that both of the repairmen didn't check what the voltages were on the control board, aurora board and power board outputs at the time, to find out why the lights, ice and water dispenser were not working. Maybe they did and you never mentioned it?
The aurora board is for the lights only so most probably it is OK and the problem is back on the control board or maybe the power board as it supplies the necessary DC voltages to the control board and the aurora board.
Here's the [link|https://f01.justanswer.com/MajorAppliance/f7f170d6-dfff-402e-a5b5-323d364022d5_krsg25.pdf|tech sheet] for the refrigerator that show what the expected voltages are on the appropriate connectors and also how to perform the diagnostic service tests for all the major components and functions.
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2 months seems a long time to wait for a board. Have you followed up on this with your supplier to find out what's going on? There are some places online that will repair your board but you have to get it to them, wait for it to be repaired and then get shipped back. In the meantime of course you haven't got a mostly working refrigerator. If you're considering this as an option then here's a [https://www.repairclinic.com/Repair-Library/Part-Replacement/5213/Kitchenaid-5-Door-Refrigerator-Main-Control-Board-Replacement-Wpw10675033|video] that shows how to replace the board, that may help.
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2 months seems a long time to wait for a board. Have you followed up on this with your supplier to find out what's going on? There are some places online that will repair your board but you have to get it to them, wait for it to be repaired and then get shipped back. In the meantime of course you haven't got a mostly working refrigerator. If you're considering this as an option if waiting for your new board will take too long, then here's a [link|https://www.repairclinic.com/Repair-Library/Part-Replacement/5213/Kitchenaid-5-Door-Refrigerator-Main-Control-Board-Replacement-Wpw10675033|video] that shows how to replace the board, that may help.
I'm surprised that both of the repairmen didn't check what the voltages were on the control board, aurora board and power board outputs at the time, to find out why the lights, ice and water dispenser were not working. Maybe they did and you never mentioned it?
The aurora board is for the lights only so most probably it is OK and the problem is back on the control board or maybe the power board as it supplies the necessary DC voltages to the control board and the aurora board.
Here's the [link|https://f01.justanswer.com/MajorAppliance/f7f170d6-dfff-402e-a5b5-323d364022d5_krsg25.pdf|tech sheet] for the refrigerator that show what the expected voltages are on the appropriate connectors and also how to perform the diagnostic service tests for all the major components and functions.
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2 months seems a long time to wait for a board. Have you followed up on this with your supplier to find out what's going on? There are some places online that will repair your board but you have to get it to them, wait for it to be repaired and then get shipped back. In the meantime of course you haven't got a mostly working refrigerator ;-(
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2 months seems a long time to wait for a board. Have you followed up on this with your supplier to find out what's going on? There are some places online that will repair your board but you have to get it to them, wait for it to be repaired and then get shipped back. In the meantime of course you haven't got a mostly working refrigerator. If you're considering this as an option then here's a [https://www.repairclinic.com/Repair-Library/Part-Replacement/5213/Kitchenaid-5-Door-Refrigerator-Main-Control-Board-Replacement-Wpw10675033|video] that shows how to replace the board, that may help.
I'm surprised that both of the repairmen didn't check what the voltages were on the control board, aurora board and power board outputs at the time, to find out why the lights, ice and water dispenser were not working. Maybe they did and you never mentioned it?
The aurora board is for the lights only so most probably it is OK and the problem is back on the control board or maybe the power board as it supplies the necessary DC voltages to the control board and the aurora board.
Here's the [link|https://f01.justanswer.com/MajorAppliance/f7f170d6-dfff-402e-a5b5-323d364022d5_krsg25.pdf|tech sheet] for the refrigerator that show what the expected voltages are on the appropriate connectors and also how to perform the diagnostic service tests for all the major components and functions.
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2 months seems a long time to wait for a board. Have you followed up on this with your supplier to find out what's going on? There are some places online that will repair your board but you have to get it to them, wait for it to be repaired and then get shipped back. In the meantime of course you haven't got a mostly working refrigerator ;-(
I'm surprised that both of the repairmen didn't check what the voltages were on the control board, aurora board and power board outputs at the time, to find out why the lights, ice and water dispenser were not working. The aurora board is for the lights only so most probably it is OK and the problem is back on the control board or maybe the power board as it supplies the necessary DC voltages to the control board and the aurora board.
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I'm surprised that both of the repairmen didn't check what the voltages were on the control board, aurora board and power board outputs at the time, to find out why the lights, ice and water dispenser were not working. Maybe they did and you never mentioned it?
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The aurora board is for the lights only so most probably it is OK and the problem is back on the control board or maybe the power board as it supplies the necessary DC voltages to the control board and the aurora board.
Here's the [link|https://f01.justanswer.com/MajorAppliance/f7f170d6-dfff-402e-a5b5-323d364022d5_krsg25.pdf|tech sheet] for the refrigerator that show what the expected voltages are on the appropriate connectors and also how to perform the diagnostic service tests for all the major components and functions.
I'm surprised that both of the repairmen didn't check what the voltages were on the control board, aurora board and power board outputs at the time, to find out why the lights, ice and water dispenser were not working. The aurora board is for the lights only so most probably it is OK and the problem is back on the control board or maybe the power board as it supplies the necessary DC voltages to the control board and the aurora board.
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Here's the [https://f01.justanswer.com/MajorAppliance/f7f170d6-dfff-402e-a5b5-323d364022d5_krsg25.pdf|tech sheet] for the refrigerator that show what the expected voltages are on the appropriate connectors and also how to perform the diagnostic service tests for all the major components and functions.
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Here's the [link|https://f01.justanswer.com/MajorAppliance/f7f170d6-dfff-402e-a5b5-323d364022d5_krsg25.pdf|tech sheet] for the refrigerator that show what the expected voltages are on the appropriate connectors and also how to perform the diagnostic service tests for all the major components and functions.
Hi,
I'm surprised that both of the repairmen didn't check what the voltages were on the control board, aurora board and power board outputs at the time, to find out why the lights, ice and water dispenser were not working. The aurora board is for the lights only so most probably it is OK and the problem is back on the control board or maybe the power board as it supplies the necessary DC voltages to the control board and the aurora board.
Here's the [https://f01.justanswer.com/MajorAppliance/f7f170d6-dfff-402e-a5b5-323d364022d5_krsg25.pdf|tech sheet] for the refrigerator that show what the expected voltages are on the appropriate connectors and also how to perform the diagnostic service tests for all the major components and functions.
Hopefully this is of some help.