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crwdns2934243:0crwdne2934243:0 mike

crwdns2934249:0crwdne2934249:0:

-Three questions:
+Four questions:
-# Have you (re)flashed the BIOS with the latest version?
-
+# Have you (re)flashed the BIOS with the latest version?
# Taken out and reseated RAM modules and swopped them around? Also run memory test, if possible? It may pin point the error.
# Connected the laptop to an external monitor or TV to see if the screen is defective?
-
+# Disconnected the battery and tried running laptop from just powersupply/charger?
Service Manual for your information:
https://dl.dell.com/topicspdf/alienware-17-r2_Service-Manual_en-us.pdf

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crwdns2934241:0crwdne2934241:0 mike

crwdns2934249:0crwdne2934249:0:

Three questions:

#  Have you (re)flashed the BIOS with the latest version?

# Taken out and reseated RAM modules and swopped them around?  Also run memory test, if possible? It may pin point the error.
# Connected the laptop to an external monitor or TV to see if the screen is defective?

Service Manual for your information:

https://dl.dell.com/topicspdf/alienware-17-r2_Service-Manual_en-us.pdf

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